Terms and Conditions for Online Payments

Disclaimer: Please note here that The SSL Store™ is the trade name of Positiwise Infotech Pvt. Ltd. Therefore, in the payment gateway, all the payments you make will be credited to Positiwise Infotech Pvt. Ltd.


The terms and conditions mentioned here apply to the users who use the payment gateway service provided for any payment made to Positiwise Infotech Pvt. Ltd. through The SSL Store™ India's website i.e. https://www.thesslstore.in. By approving the payment through the payment gateway service, it would be considered as agreement to the terms and conditions. The users are deemed to have read all these terms and conditions. The SSL Store™ India holds the authority to rectify and revise these terms and conditions without providing any prior notice.

Privacy Policy

  • We do not collect any confidential information (such as username, email ID, age, gender, etc.) of the user when the user is on The SSL Store™ India's website except when the user provides it intentionally. The data is collected when you:
    • Register on our site
    • Place an order with us
    • Subscribe to our blog
    • Subscribe to our newsletter
    • Fill out a form

This typically consists of: names, email addresses, mailing addresses, phone numbers and credit card information. In addition to this, we also capture information like IP address, browser information and cookies for our site.

  • The SSL Store™ India neither controls, nor processes any privileged categories of personal data.
  • The SSL Store™ India use the personal data we collect for a number of things:
    • Personalizing your Experience - your information helps us to better respond to your individual needs
    • Improving our Website - we continually improve our website based on your information and feedback
    • Providing better Customer Service - your information helps us better respond to your requests and needs
    • Processing Transactions - your information helps us to process your orders and expedite issuance
    • Administering Contests and Promotions - occasionally we give away free stuff or (even more) exceptional discounts
    • Sending Emails - we may email you at the address you provided
  • We may, from time to time, send emails and use other platforms to get the users know about new products, discounts, features etc. provided on The SSL Store™ India's website.
  • We respect and defend the privacy of the individuals that access the information and use the services catered through them. The recognizable information of the user is not consciously disclosed to any third party without an approval from the user, as stated in this Privacy Policy.
  • We have the rights to disclose the personal information in following circumstances:
    • When it is required to obey the legal rules in processes or
    • If any action taken by user violates Positiwise Infotech's the terms & conditions or guidelines or
    • To investigate and take actions against illegal activities or
    • To protect Positiwise Infotech's legal rights, The SSL Store™ India site, or users of The SSL Store™ India.

Key Terms

  • Payments through this portal can be made using a credit card, a debit card or net banking.
  • We strongly emphasize the users to make appropriate inquiry to the service providers about the charges involved with credit cards and debit cards transactions.
  • The user understands and agrees that any information sent including the credit card/debit card/net banking details is vulnerable to ill use, hacking, theft and/or fraud. Positiwise Infotech and the payment service provider have no control over it. Consequently, Positiwise Infotech and the payment service provider will not be responsible for it, either.
  • All the prices quoted on the website are in terms of Indian Rupees. Positiwise Infotech has the rights to change the prices of all the products anytime.
  • Positiwise Infotech will not be responsible for any error, inaccuracy or any delay caused by the user. It is the solitary responsibility of the user to enter and verify the correct details. The users are advised to take the copy of the transaction for any possible disputes in future.
  • The payment gateway is secured using 128-bit encryption. However, if any data breach takes place and confidential information of users gets compromised, neither Positiwise Infotech nor the payment gateway service provider will be responsible for it.

Credit Card, Debit Card, and Banking Details

  • The user agrees that all the credit card/debit card/net banking details entered by him/her is correct and accurate.
  • The user is responsible for ensuring that he/she will not use any payment facility that is not legitimately owned by him/her without the consent of the owner.
  • The user must ensure that there is enough credit available in the payment card/bank account at the time of the transaction.

How is the data stored? Where? What is guarding it?

In compliance with the GDPR, as well as state and local laws, The SSL Store™ India and all of its undertakings store data in the United States using Amazon Web Services. We use a secure server and all supplied sensitive/financial data is transmitted via Transport Layer Security (SSL/TLS) technology and then encrypted into our Payment gateway providers' database only to be accessible by those authorized with special access rights to such systems. By law they are required to keep the information confidential.

For those residing in the European Union and requiring a Standard Contractual Clause (SCC) for GDPR compliance, The SSL Store does provide a template to be filled out located here. Upon completion of the form, you can send it back to our Data Protection Officer for acknowledgement.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Cookie Policy

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser. Cookies enable the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Live Chat and Customer Service

At certain points, if you are not logged in, you may be asked to supply personal information for the purpose of customer service. Here, as with all other data touchpoints, we take special care to protect your information, including the use of encrypted channels and servers. All live chat sessions and phone calls are recorded for training purposes. Chat occurs over a secure connection, via Fresh Desk. Logs are saved both by The SSL Store™ and FreshDesk, though they are never shared with any third party. The SSL Store™ has a GDPR-compliant joint controller agreement with FreshDesk that ensures confidentiality.

Your Right to be Forgotten

We extend the data rights provided by the GDPR to all our customers and clients. That means that you have the right to modify or delete the personal data we have collected about you. Typically, you can modify or delete the personal data we have stored on you by logging into your account on our website. Failing that, simply email our Data Protection Officer either requesting a copy of the information we have collected about you - which can then be revised and returned - or the deletion of it. We will handle the request within 72 hours.

Refund Policy

Our refund policy can be found at https://www.thesslstore.in/refundpolicy.aspx.

Limitation of Liability

Positiwise Infotech is not liable in any way for any loss and/or damage suffered by the user from using this payment service.

Applicable Governing Law and Jurisdiction

All the terms and conditions stated here are governed by the laws of India. The user is deemed to agree that in the case of any dispute arising between both the parties, competent courts at Ahmedabad, India will have exclusive jurisdiction.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, in addition to sending you an email notification.

Contacting Us

If there are any questions regarding this privacy policy or the data we have collected about you, here is how to contact our Data Protection Officer.

Send Email to the Data Protection Officer